What is FrontDeskClinic?

What is FrontDeskClinic?

FrontDeskClinic is a cloud-based scheduling and front-desk management platform built for outpatient clinics, specialty practices, and multi-provider groups. It replaces paper-based check-in processes and disconnected scheduling tools with a single, unified workflow.

Core capabilities

• Online patient scheduling — Patients book, reschedule, or cancel appointments 24/7 from your website or a branded booking page.
• Provider and resource calendars — Manage provider schedules, exam rooms, and equipment with conflict detection.
• Automated reminders — Send SMS and email reminders at configurable intervals before each appointment.
• Digital check-in — Patients complete intake forms on their own device before arriving, reducing lobby wait time.
• Waitlist management — Automatically fill cancellation slots from a prioritized waitlist.

Who uses FrontDeskClinic?

FrontDeskClinic is designed for practices with 1–50 providers across a single site or multiple locations. It works alongside your existing EHR — it does not replace it.

Getting started

After your account is activated, use the onboarding wizard to:

1. Add your providers and define their availability templates.
2. Configure your appointment types and durations.
3. Connect your booking widget to your website.
4. Invite your front-desk staff to the platform.